This list of FAQs does not address issues relating to individual solutions, they cover more generic issues that arise from using contactless giving in your church. Please contact the relevant supplier regarding solution specific issues. Contact details can be found on the Help and Support page.
No. No faculty is required to introduce equipment for card payment systems – as long as they are not fixed to historic fabric (included in list A of the Faculty Jurisdiction (Amendment) Rules 2019).
All contactless donations up to £30 are eligible for the GASDS, just as anonymous cash donations are, up to the annual limit. See www.parishresources.org.uk/giftaid/smalldonations
Some solutions offer an onscreen Gift Aid declaration and provide churches with the necessary declaration information by way of a report. Any subsequent donations made by the Giver will be included in the report without the need for a further declaration.
For donations not eligible for GASDS, and where there is no onscreen option, churches can offer paper declarations for a giver to fill in. A template is offered here which is different from the usual declaration since it includes the amount of the gift.
Contactless is treated by HMRC like cash, and so if you use paper declarations – as with Gift Aid envelopes – one declaration needs to be filled in for each gift, so that there is an audit trail.
Sensible security measures can be taken, including the use of Velcro tape, Kensington locks and other appropriate physical measures. It is worth mentioning that the positioning of donations units is important – visibility and accessibility are important factors in successful use of the technology.
Some units are ideally -suited to being left in an unattended church, and these are identified on parishbuying.org.uk/contactless.
You should inform your insurer about the addition of the unit. Cover will depend on the Excess on your policy.
Companies providing the systems have different ways of charging for providing the service.
Some providers charge only a percentage charge on the transaction itself.
Some providers also charge a fee to open an account.
Generally, specialist providers of Giving software and services linked to the equipment also charge a monthly fee. This allows them to maintain and improve the systems. This also means that as a church you must have a clear plan to use the equipment to best effect.