Churches without postcodes have often met with difficulties in obtaining broadband or a phone line from providers because they rely on BT to provide the basic infrastructure.
BT classes churches as “Non Served Premises” (NSP) which are buildings they consider to be uninhabited. At present you do not need to provide a UPRN (Unique Premise Reference Number) to place an order for telephony or broadband service using the Openreach network.
As an NSP you can expect:
If you have difficulties placing your order with BT, then please contact This email address is being protected from spambots. You need JavaScript enabled to view it. in the first instance. Please include Church of England in the subject field and provide the following information:
*In supplying the name and full postal address, it may be helpful to find it on the official FindMyAddress service https://www.findmyaddress.co.uk/search
You can also contact the Order Management Team number 0800 032 4660 or email This email address is being protected from spambots. You need JavaScript enabled to view it..